Medical emergencies can be the scariest thing that happens to everyone involved, even the people that witnessed the emergency happen! Before emergency services get there, many people would try to help, but some may look to the person that authority, such as the security team or person that is on the property. The security officer must be prepared and knowledgeable on how to handle these situations!
As a security officer, you will be held in high standards, not only for professionalism but when situations happen, you will be looked upon to handle them. The situation can be an every day occurrence such as a trespass or disorderly person, but a serious one can happen at anytime such as: a person falling, a fight that breaks out or someone becomes injured needing CPR or worse. Either way, the officer on that post must have the knowledge to determine what the best outcome will be and to ensure each person is taken care of in the best way possible.
Knowing what that person in the situation needs takes training, proper certification and how to properly assist each person while waiting on emergency services to arrive. Many security companies will make sure that their guards have CPR/AED training before assuming a post. This is for not only the companies insurance coverage, but also so that their guards can preform their jobs successful and safely for their clients and visitors. Getting CPR/AED certified, even if your company doesn't hold it accountable for your job position, is still extremely recommended. The last thing a security officer wants is for a client, or a visitor of the client, to be injured and the officer unable to assist. The person may not be able to be helped, the officer then looks bad, which also makes the company look bad.
Remember you can not assist a person who is injured if you are not certified to do so! You can be held legally and financial responsible is something goes wrong during your process of trying to help them. The person may become injured worse or die, even if it technically was not your fault, you CAN be sued. The Good Samaritan Act, only protects you within your certification of skill which you took to help that person. Anything outside of that skill and certification is a possible law suit.
CPR/AED training take around 4 hrs of your day, but can save someones life. Taking that small amount of time to become certified will not only make you feel better about doing your job but it also looks great to people around you, people even feel safer! We here at Professional Security teach our students about blood-borne pathogens, how to start a safety kit, how to preform basic first aid, and can assist our students on how to register for local first aid classes. We will give you the knowledge that you need to feel safe, know what to do, and where to go to not be sued in an emergency!